Other Claims and Payments
If you lodge a claim for any other pension, benefit or allowance while this claim is being processed or after liability is accepted, you MUST advise DVA.
If you take legal action, you must notify DVA in writing as soon as practicable but no later than 7 days after the day on which you make the claim. You must also notify DVA in writing within 28 days of recovering any damages whether they be in the form of a ruling or settlement of claim. These time periods are a legislative requirement.
If payments are granted, they will be paid into an account at an Australian bank, credit union or building society. Please enter details of the account for payments.
Proof of Identity
Please attach certified copies of at least 3 documents that prove your identity. Good quality photos are sufficient. One document from Category A, and two from Category B are required.
Where your current residential address is not included on the documents from Category A and B, one document from Category C is also required.
When attaching documents to your online application you must attach documents that are true and certified copies of original documents.
Types of document allowed:
1. Australian Passport
2. Full Birth Certificate
3. Record of Immigration Status
4. Foreign Passport and Current Australian Visa
5. Travel Document and Current Australian Visa
6. Certificate of Evidence of Residential Status
7. Citizenship Certificate
1. Australian Drivers Licence
2. Australian Passport
3. Australian Defence Force Identity Card
4. Medicare Card
5. DVA Card
6. Credit or Bank Account Card
7. Marriage Certificate
1. Utilities Notice
2. Rent Details
3. Document from Nursing Home that provides evidence of residence
If you are claiming for a mental health condition, are currently unable to work more than eight hours per week and require financial assistance, you may be eligible for veteran payment.
Veteran payment provides financial assistance while your liability claim for a mental health condition is determined. For further information see Factsheet IS189 - Veteran Payment Overview.