DVA Claims Caddy

DVA Claims Caddy is a fully turn-key service, that enables you to find all the claims available in your medical chart, at a low cost and with no effort. 

Details of this service are at https://vhc.org.au/dva-claims-caddy. WIth this service, we take the time to trawl through your medical record to find all of the claims available to you – for both ongoing inuries and discrete injuries sustained at the time of service. 

This allows you to submit every claim to which you are entitled. 

Simply give us access to your JEHDI CD and we do the rest. At the end you have signed claim forms, with all the supporting information you need to submit your claims. 

Update – 12 Sep 20

Update – 12 Sep 20

Today we were visited by a 12 month post ADF discharge Veteran for a Veterans Health Check and setup of his basic healthcare needs.

We focussed on his mental health in this consult, with a view to setting up his mental health care plan, support services including Psychiatry and Psychology.

He had most his DVA claims set up, which is great, and we provided some general advice with regards to the level of supporting documentation required to submit these claims.

Update – 11 Sep 20

Update – 11 Sep 20

Today we saw an elderly Gold Card Vietnam Veteran for takeover of his healthcare, and ongoing checkups and organisation of age-appropriate screening and vaccinations, after initially meeting him for the first time a week ago.

In that time we have sorted out routine age-appropriate screening/check up bloods, talked about his chronic health issues, done a complete top-to-toe examination, focussing on muskuloskeletal health and cardiovascular health, with an ECG.

We set up his ongoing health check ups, with 3/6/12 monthly check ups for a variety of conditions set up in a GP Management Plan.

Update – 10 Sep 2020

Update – 10 Sep 2020

Today we met a young female ADF veteran, recently discharged. We completed her Veterans Health Check, did her GP Management Plan, her Team Care Arrangement (useful Medicare tools to organise healthcare), did her referrals and added two extra DVA claims in on her DVA diagnosis forms, in addition to the few she had already had claimed while she was in Defence.

As is becoming fairly usual, her discharge was somewhat acrimonious, with asymmetrical workplace conflict between the Member and the Australian Defence Force. We talked about the normalisation of workplace industrial relations, the stigma that can often be felt when leaving a very secular and insular organisation, and strategies to process the events that occurred and differentiate the actions of the workplace and her (frankly reasonable) responses to that.

Update – 9 Sep 2020

Update – 9 Sep 2020

Today we helped a currently serving ADF Member who is is the process of discharging from the ADF.

Over the course of an hour, we worked through a lengthy history, completed 9 DVA Diagnosis forms to assist with his DVA claims, worked through some possible claims that may have been missing based on his history.

We also added in some additional claims that were a consequence of claimed incidents.

DVA claims were done to the level of having the DVA SOP and WHO ICD-10 code included in the diagnosis. It was a bit tricky as some of teh cliams literally didnt have a code on either structure, so we approximated the code as well as described the nature of the incident, though it spossible that this claim may prove difficult just in terms of finding a diagnosis that goes with that. 


Veterans Health Centre


(07) 3844 4111

SmartClinics, 79 Boundary St, West End, QLD. 4010

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